🚧 Site Under Development - Some features may be incomplete
Field Service
Manage on-site service operations with clarity and coordination. Plan jobs, assign technicians, track service execution, and ensure timely completion of field tasks with full visibility.
Optimized
Job Scheduling
Clear
Technician Tracking
Complete
Service History
Key Features
Efficient On-Site Service Execution with Complete Control
Service Requests
Log requests from complaints, sales orders, or warranties and convert them into field service jobs instantly.
Job Scheduling
Plan visits based on technician availability, location, and priority to avoid conflicts and improve utilization.
Technician Assignment
Assign jobs with clear instructions, customer details, and scope for accountability and progress tracking.
On-Site Execution
Field updates for job status, work logs, notes, and customer acknowledgments directly from the site.
Parts & Inventory Usage
Track spare parts used during service to automatically update inventory and project costs.
Service History & Assets
Maintain complete records for equipment, tracking warranties, maintenance cycles, and past issues.
Service Billing
Generate invoices based on time, materials, or fixed charges with direct accounting integration.
Field Service Analytics
Monitor completion rates, technician productivity, turnaround time, and cost-to-service analysis.
System Integration
Seamlessly works with Inventory for parts and Accounting for billing to ensure data consistency.
Business Impact
Measurable results for your business
Job Completion Time
-30%
Better planning and coordinated execution
First-Time Fix Rate
+25%
Improved preparation and access to service history
Technician Utilization
+20%
Optimized scheduling and balanced workload
Service Cost Control
Improved
Accurate tracking of parts and labor hours
Customer Satisfaction
+30%
Timely and transparent service delivery
Operational Visibility
Real-time
Clear status of all field activities and technicians
Job Completion Time
-30%
Better planning and coordinated execution
First-Time Fix Rate
+25%
Improved preparation and access to service history
Technician Utilization
+20%
Optimized scheduling and balanced workload
Service Cost Control
Improved
Accurate tracking of parts and labor hours
Customer Satisfaction
+30%
Timely and transparent service delivery
Operational Visibility
Real-time
Clear status of all field activities and technicians
Job Completion Time
-30%
Better planning and coordinated execution
First-Time Fix Rate
+25%
Improved preparation and access to service history
Technician Utilization
+20%
Optimized scheduling and balanced workload
Service Cost Control
Improved
Accurate tracking of parts and labor hours
Customer Satisfaction
+30%
Timely and transparent service delivery
Operational Visibility
Real-time
Clear status of all field activities and technicians
How It Works
Simple workflow from start to finish
Service Request
Customer issue or requirement is logged and qualified
Planning
Jobs are scheduled and assigned to the right technician
Execution
Technicians perform on-site service and update real-time progress
Billing & Analysis
Service is billed and team performance is reviewed
Completion
Job is closed after capturing customer confirmation
Parts & Time Logging
Materials and labor hours are recorded during the visit
Ready to Get Started?
Bring structure, speed, and accountability to your field service operations with a system designed for growing service teams.