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Our Story
Why Most ERP Initiatives Fail?
What We're Building to Fix It.
The Eight Critical Failure Points
- ERP is often chosen based on brand reputation and feature lists instead of real business processes and industry needs, leading to costly gaps discovered late.
- This results in scope creep, excessive customization, and projects that expand endlessly without clear outcomes.
- ERP amplifies existing processes, so unresolved inefficiencies become permanently embedded.
- Underestimated data migration and poor data quality lead to unreliable outputs, loss of trust, and users reverting to spreadsheets.
- User resistance is driven by poor system design and leadership, not lack of training.
- Low adoption leads to parallel systems, declining ROI, and ERP reduced to a compliance tool.
- Lack of clear ownership and decision authority causes unmanaged changes and growing complexity.
- ERP becomes rigid where flexibility is needed and chaotic where control is essential.
- Hidden costs like process redesign, data cleanup, and change management are rarely budgeted.
- ERP shifts from a one-time investment to an ongoing cost center with shrinking returns.
- Customization solves short-term needs but accumulates technical debt.
- Over time, organizations must choose between losing features or falling behind on upgrades and security.
- Deep ERP lock-in makes switching costly and disruptive.
- Knowledge remains with vendors, reducing internal control and increasing long-term dependency and cost.
- Go-live is treated as success, while real value depends on post-implementation optimization.
- Without KPIs and governance, systems degrade, workarounds return, and benefits fail to materialize.
Why We Started Anansi
To Fix the Economics and Ownership of ERP Not Just the Software
- Anansi Techsol LLP was founded after repeatedly witnessing the same painful outcome across industries and company sizes:
- Businesses were paying for ERP twice once in money, and again in lost control.
- Limited budgets with no room for overruns
- Dependency on vendors with little negotiation
- No time for long learning curves
- Every mistake felt existential
- Inefficiencies multiplied across business units
- Customization debt compounded faster
- Governance became harder, not easier
- No Cost control despite larger budgets
Our Belief
We believed ERP should work fundamentally differently as sustainable business infrastructure rather than fragile vendor dependency.
What We Do Differently
- We begin with understanding how your business actually operates not how ERP templates assume it should work. If a process cannot be explained clearly to someone new, it gets redesigned before automation. Complexity that can't be articulated can't be maintained.
- We design ERP implementations with predictable scaling costs, minimal customization that doesn't block upgrades, and clean extension patterns. Hidden costs are surfaced and addressed during planning, not discovered during panic.
- For MSMEs: Lower entry barriers, faster time-to-clarity, phased investment paths
- For Enterprises: Controlled scaling models, department-wise rollouts, predictable budgeting
- Every customization must be purpose-driven, comprehensively documented, properly governed, and designed for long-term maintenance. If a customization would block future upgrades, we redesign the approach or challenge the requirement.
- We distinguish between:
- Configuration (sustainable, upgrade-safe)
- Extension (isolated, version-controlled)
- Core modification (avoided except when absolutely necessary)
- Our explicit goal is reducing your dependency on us by building internal capability:
- Comprehensive documentation in plain language
- Structured configuration rather than black-box customization
- Systematic knowledge transfer programs
- Self-service capabilities for routine changes
- ERP should ultimately belong to your organization not remain perpetually dependent on its implementers.
- We build decision frameworks, process ownership models, and change management protocols directly into the implementation not as optional extras. Governance isn't overhead; it's what prevents ERP from becoming ungovernable.
Who We Build For
MSME-First by Design. Enterprise-Ready by Architecture.
Professional Services
Educational Excellence
E-commerce Success
Financial Services
Social Impact
Agribusiness
For Manufacturers
Retail & POS
EPC Industries
Trading & Distribution
How We Work
Discipline, Accountability, Simplicity
Contributors, not hierarchy
Ownership over micromanagement
Accountability over activity
Results matter more than hours logged
Documentation over tribal knowledge
Systems that survive team changes
Automation over manual effort
Practice what we implement for clients
We operate with radical transparency on scope, costs, and timelines
If something will be expensive or time-consuming, we say so during planning not during invoicing
Our Technology Philosophy
Open-Source Foundation. Enterprise Discipline.
Open-Source Platforms
We add enterprise discipline through:
- Clean configuration patterns
- Version-controlled customizations
- Comprehensive documentation
- Structured testing protocols
- Deployment automation
AI-Native ERP (Emerging)
Assist Decisions. Never Replace Responsibility.
As our clients' ERP systems mature, we're selectively building AI-assisted intelligence layers to analyze patterns in operational data, surface insights proactively, support forecasting and planning, and reduce time spent on routine analysis.
- Controlled and auditable, never autonomous
- Assistive to human judgment, never replacing it
- Transparent about confidence levels and limitations
- Respecting permissions and approval hierarchies
AI at Anansi serves to enhance clarity and speed for decision-makers not to make decisions on their behalf.
The Principle That Guides Us
Our Commitment To Implementation
ERP success isn't about installing software. It's about achieving alignment between systems and reality, establishing cost control and predictability, maintaining ownership rather than dependency, and building discipline that survives long after consultants leave.
Our Closing Commitments
That belief tested across industries, refined through failures, validated by sustainable implementations is why Anansi exists.
We're not building a consultancy that maximizes billable hours,We're building infrastructure that lets Indian businesses from ambitious MSMEs to complex enterprises operate with clarity, scale with confidence, and compete without being held back by their own systems.
Ready to build ERP that actually works for your business? Let's start with an honest conversation about your processes, your goals, and what success really looks like for your organization.
Ready to Get Started?
Start with a free trial and see how our ERP modules can streamline your operations